Business Internet & SIP Trunks for Brevard County

For most businesses today, SIP trunking is the better choice. SIP delivers your phone lines over your internet/data connection instead of a dedicated physical circuit, which makes it noticeably cheaper, far easier to scale (add or drop channels as you grow), and more resilient — if a line or location goes down, calls can reroute to mobile or another site quickly. PRI is a legacy technology, fixed at 23 channels per circuit, and carriers have been steadily raising its price. The one honest caveat: SIP quality depends entirely on a solid, prioritized internet connection, so it should be provisioned alongside the right circuit and QoS on your network — which is exactly how we set it up. Done right, you get PRI-grade reliability at SIP pricing.

For a business, fiber is usually worth it if it’s available and the price is reasonable. The big differences aren’t just headline speed — they’re reliability and the upload side. Business fiber (especially dedicated internet access) typically gives you symmetrical speeds (as much upload as download, which matters for cloud, backups, video calls, and hosting), an SLA with guaranteed uptime, and a connection that isn’t shared with the whole neighborhood. Cable is shared bandwidth, so it can slow down during peak hours, usually has much lower upload, and rarely carries a real SLA. Cable is fine and cost-effective for lighter needs, and it makes an excellent failover circuit. We assess your actual usage and what’s available at your address, then recommend honestly — sometimes that’s fiber, sometimes it’s cable plus a fiber-grade failover plan.

Failover is a second internet connection (often from a different provider or a different technology, like cellular) that automatically takes over if your primary circuit goes down — so your business stays online instead of stopping cold. Whether you need it comes down to what an outage costs you: if your card processing, cloud apps, or phones going dark for a few hours would hurt, failover pays for itself the first time a line gets cut or a storm rolls through. On the Space Coast, where weather-related outages are a real risk, we recommend it for any business that can’t afford downtime. We design it so the cutover is automatic and your phones and cloud stay reachable.

Yes. Number porting is standard — your published 321 Brevard numbers move with you to the new SIP service. We manage the port with your current provider and schedule the cutover to minimize disruption, so customers keep reaching you at the same numbers and never notice the switch. Keeping your numbers is one of the first things we confirm when planning a move off copper or PRI.

Two reasons: better fit, and better support. Buying direct, you get whatever that one carrier sells and you become a single account in their national queue — which is painful the day the circuit goes down. Through BBTS, we’re carrier-neutral, so we compare what’s actually available at your address and pick the best option for your needs and budget, not the carrier’s quota. And we become your single point of contact: when something breaks, you call us and we deal with the carrier, instead of you spending the morning on hold. Because we also run your network and phones, we can actually fix issues end to end rather than pointing at the carrier.